| In modern day
                        living, the things we rely on don't
                        always go right. Luckily help is at hand, anytime day or
                        night.
 Phoning your bank, hoping to speak to a
                        friendly human to assist in your query.
 Greeted instead by a dull recorded drone,
                        robotically eerie.
 Press 1 for this, 2 for that
                        or just keep pressing numbers like a div.
                        Pres 2495 if you've quite frankly lost
                        the will to live.
 To change any of your details, press 5
                        followed by star key, or hash symbol to
                        go back.
 Hang on, the customers doing all the work
                        here while they sit and do jack!
 There aren't any
                        blasted things I wish to amend I just want to speak to a human, is that
                        so difficult to comprehend?
 None of your options fit in with my
                        specific query.
 No I do not need to hear the options
                        again or I'll smash the phone in dearie.
 My handsfree is not
                        working, I'm forced to have the phone
                        clamped to my ear. MIddle of the road hold music nearly
                        reducing me to tears.
 Saying my patience is appreciated, well
                        my custom sure isn't so that's rich.
 Stop repeating "We are sorry to keep
                        you waiting" apologies don't help
                        this!
 She's repeating the
                        same message now again, my phone bill
                        will be large. If I ever meet this woman I will be held
                        up on an assault charge.
 Hallelujah...oh another voice asking me
                        to enter my account number and sort code
                        too.
 Still at least now I'm told I'm moving up
                        in the queue
 At last a real
                        person, who says "Can I start by
                        taking your account number please?" I've just given that so you can start on
                        working out the cost of your hospital
                        fees.
 My question seemingly too complex at
                        which point a supervisor is called in to
                        confer.
 A jumped up poser with over-gelled hair
                        only 2 years older than her.
 Oh well onto the
                        dishwasher repair line as my machine has
                        sprung a leak Good news they can fit me in as early as
                        the end of next week
 No clue on when though, the unhelpful
                        receptionist barks indignantly, just wait
                        and see!
 The repairman doesn't know what time he'll
                        finish up in his van scoffing his yorkee.
 All this so he can
                        come swaggering clumsily though my house
                        with halfwit apprentice in tow. Treading dirt and muck in with them
                        wherever they go.
 Swinging toolbox, nipping backwards and
                        forwards to van to phone his guv
 Bending over appliance, showing his
                        backside while chewing and saying "dunno
                        luv"
 When I've phoned a
                        call centre as a calm rational person,
                        and been on hold all afternoon Waiting for donkeys years then getting
                        cut off turns me into a homicidal loon,
 My blood pressure elevated my head full
                        of unadulterated rage.
 Let's go back to the old days and sod
                        this modern age!
 |